When you register an account or place an order at Rsgoldsite certain basic information will be collected from you and stored in our database. Your email, IP location and time stamps will be collected and used to electronically contact, address and help you as a customer. Additionally, if you choose to stay logged on to your registered account, a cookie will be stored on your computer.
Should you wish to terminate your account with us you must contact our live chat or send an email to firstname.lastname@example.org instructing us to do so. Your account including all personal information will be deleted within 72 hours.
Everything that is written in the live chat will be stored on our server together with your IP location. Any information you provide us within the pre-chat survey will be stored as well. Only we have access to this information and we screen it regularly to control that our customer service is satisfactory and that deliveries have been carried out in case of a dispute with a customer.
In case an order necessitates delivery to your in-game account, we will collect your in-game account name during checkout, via live chat or email. In case an order necessitates direct access to your in-game account, we will collect your in-game account name, password and pin codes (if applicable) during checkout, or alternatively via live chat or email.
Compliance with legal authorities
To enforce our or a customer's legal rights, in compliance with local, state, federal and international law, we may disclose information to law enforcement agencies.